ESSENTIALS OF BUSINESS ETIQUETTE, PROTOCOL AND CUSTOMER CARE

Overview:

All businesses must hold themselves to the highest standards of Customer-value creation lest they are made redundant. This will among other things need an aggresive adherence to corporate protocals and business etiquette that meets the expectations of their stakeholders.

The training will intentionally lay bare case-study etiquette practices and office protocals that have seen the best reknowned corporate giants grow their customer base.  

Target Audience:

This event is designed and recommended for all in the Public Sector; Private Sector and NGO who desire to grow & enhance their expert driving and transportation skills.

The course is highly recommended to but not limited to; Front office professionals, Customer care officers, PA's, Accountants, Treasury & Credit staff, Finance & Non – Finance managers, Departmental, Board Members and committee members, heads/Managers, Academics/ researchers, Board Members and committee members.

The course is essentially recommended to Any Interested professionals

NOTES:

• DataClave observes ALL MOH regulations on trainings and conferences;

• We do not cancel our events after confirmations;

• All prices are net of tax PER WEEK

• Our venues and dates are flexible;

• All events run for two weeks; with the option for attendance in either WEEK or both;

• The courses can be modelled for inhouse set-ups.

  • The event will be held at Hilton Hotel, Nairobi
  • It is scheduled to start on 28th March 2022 To 2nd April 2022
  • Cost per head is KSH 79500